The starting point for achieving value in any health care system is to measure outcomes. Although this can present leadership challenges related to shifting strategy, culture and operations, it certainly isn’t rocket science. There are hundreds of provider organizations the world over that have already implemented outcomes measurement, and this number increases every week. Regardless, many providers still believe that measuring outcomes is too difficult to do.
Through regular interaction with our global network of value innovators, we at the International Consortium for Health Outcomes Measurement (ICHOM) have developed a 10-step implementation “blueprint” that any provider can follow. Of course, there is no one-size-fits-all solution for measuring outcomes, and all providers must make specific tweaks in order to make it work for them. However, all must take similar steps, traverse similar challenges, and build similar infrastructures to facilitate outcomes measurement.
By Jason Arora, Jan Hazelzet & Maarten Koudstaal | Harvard Business Review