On December 8, the first day Oscar’s healthcare facility opened in Brooklyn, all of the available slots filled up immediately.
Oscar CEO Mario Schlosser points to that as a good sign of what’s to come for the $2 billion health insurance startup’s foray into physical healthcare spaces.
Oscar aims to be a more consumer-friendly insurance company that keeps all your health information in one easy-to-use and easily accessible place. The company opened the Oscar Center two weeks ago as part of a partnership with Mount Sinai that combines Oscar health insurance with Mount Sinai physicians.
“The thesis of the entire partnership is to say if we work together, we should be able to deliver an experience that is — a low bar would be ‘less frustrating,’ but the bar we’re aiming for is actually a delightful experience, which is probably not the word anyone would use to describe their overall experience with the healthcare industry today,” Niyum Gandhi, Mount Sinai’s executive vice president and chief population health officer, told Business Insider.
The partnership came about when Schlosser saw Mount Sinai’s ad in The New York Times that read, “If our inpatient beds are full, we failed.” That began a series of conversations between Oscar and the hospital system that spanned two years — and in the healthcare industry, two years is fast.
Now the Oscar Center has opened its doors to Oscar members who are looking for a simplified and futuristic doctor visit. Gone are the clipboards asking for your medical history and receptionists behind desks; gone is the dimly lit waiting room. They’ve been replaced by a futuristic healthcare center that will serve as both a doctor’s office and a community wellness center.
Take a look inside.