UK arthritis resource charity taps IBM Watson to build virtual assistant

IBM Watson Arthritis Research UKMillions of people around the world are living with arthritis. In the United States alone, the Centers for Disease Control puts that figure at nearly 23 million, or one in every four adults. But as common as it is, arthritis is actually just one word used to describe the joint inflammation associated with over 200 musculoskeletal conditions that affect everyone differently. This means people who seek out information about their condition online are often met with a barrage of confusing literature or conflicting pieces of advice that don’t address their individual symptoms.

So British charity Arthritis Research UK and IBM Watson are trying to solve that problem with the introduction of a web and mobile-based virtual personal assistant for people in the UK, where about 10 million people are living with the condition. Created with the Watson Conversation API – which allows for quick, simple building of chatbots or virtual agents across mobile devices, messaging platforms or physical robots – the digital assistant draws information from the Arthritis Research UK library and specific input from the user to offer personalized, immediate advice on symptom management, treatment options and any other questions they may have.

By Heather Mack | mobi health news

Photo Credit: mobi health news


About Peter Coffaro 439 Articles
A growth-driven and strategic executive, Peter Coffaro commands more than 20 years of progressive management success within the medical device industry. As a District Sales Manager for Stryker Orthopaedics, Peter was responsible for managing and directing a regional sales force to achieve sales and profit goals within the Rocky Mountain region. Previously, he was the Director of Sales & Marketing for Amp Orthopedics. In this role, Peter was responsible for planning, developing, and leading all sales and marketing initiatives. Peter is a former orthopedic distributor in the Pacific Northwest. He has also worked with DePuy Orthopaedics as well as Zimmer, and held positions in sales, sales training, and sales management. Peter has an extensive background in organizational development, business development, sales management, negotiating and P&L management. Peter holds a B.S. degree in Biology from Northern Illinois University.

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