Smith & Nephew launches digital platform to engage patients and track outcomes following orthopaedic surgery

March 12, 2018Smith & Nephew (LSE:SN, NYSE:SNN), the global medical technology business, announces the launch of a new digital platform that enables orthopaedic surgeons, for the first time, to remotely track their patients’ real-time healing progress and satisfaction without requiring a clinical visit.

In partnership with Wellframe Inc., a mobile-enabled care management solution provider, Smith & Nephew utilises HealthMeasures’s Patient-Reported Outcomes Measurement Information System (PROMIS)â Computer-Adaptive Tests (CATs) to collect data from patients by measuring their recovery at regular time points. The Wellframe platform includes a care team dashboard and an interactive, patient mobile application, available on Apple and Android devices. Key components of the application include a personalised, daily checklist with education and reminders to patients to engage in behaviours required to aid their surgery preparation and rehabilitation, as well as messaging between surgical teams and patients.

Collecting Patient-Reported Outcomes is important to assess the effectiveness of clinical procedures. More than 25% of NHS post-operative paper PROs are not completed2, something which prevents the accurate assessment of outcomes. Often time-consuming and inefficient, traditional PROs require patients to answer long surveys of up to 40 or more questions on their well-being and healing at each post-operative check-up visit.

PROMISâ CAT can be significantly quicker than traditional paper-based PRO methods, intuitively guiding patients through an average of five to seven questions that are calibrated to reflect previous answers. A respondent’s current state of health and satisfaction is recorded quickly and precisely with surgeons able to track their patients progress interactively on a more regular basis rather than relying on unnecessary clinical visits.

Smith & Nephew has launched research studies in the UK and US at select hospitals. One of the clinical investigators, Professor Iain McNamara, Norfolk and Norwich University Hospitals NHS Foundation Trust in the UK, said:

“Traditional PRO collection is time-consuming and often burdensome for both patients and HCPs. Using mobile technology is a significant improvement over standard care, providing the patient with an easy-to-use tool to report their progress and enabling surgeons to track patient recovery closely. Moreover, the PRO data collection is seamless, and enables us to also evaluate our hospital’s performance.”

“The effectiveness of an orthopaedic procedure is dependent on the skill of the surgeon, the product used and the commitment of the patient to follow their recovery programme. Our innovative platform has the potential to revolutionise the recovery process for each patient and provide invaluable data to inform future innovation and clinical practice,” said Andy Weymann, Chief Medical Officer, Smith & Nephew.

“Smith & Nephew has a bold vision to advance PRO capture and enhance patient outcomes, by providing additional value to clinicians and patients. We’re thrilled to have the opportunity to support this effort,” said Jacob Sattelmair, CEO, Wellframe.

The Smith & Nephew PROMISâ CAT platform utilises technology from Wellframe Inc., the makers of the mobile patient engagement and care management software platform.

1Ayers, D. C., Zheng, H., & Franklin, P. D. (2013). Integrating Patient-reported Outcomes Into Orthopaedic Clinical Practice: Proof of Concept From FORCE-TJR. Clinical Orthopaedics and Related Research, 471(11), 3419–3425.

2Information from Participation and Coverage. Accessed 21 February 2018.

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Charles Reynolds
Smith & Nephew

Shelley Harrison
Wellframe Inc.

+44(0)1923 477314
+1(781) 467-9596


About Smith & Nephew

Smith & Nephew is a global medical technology business dedicated to helping healthcare professionals improve people’s lives. With leadership positions in Orthopaedic Reconstruction, Advanced Wound Management, Sports Medicine and Trauma & Extremities, Smith & Nephew has more than 15,000 employees and a presence in more than 100 countries. Annual sales in 2017 were almost $4.8 billion. Smith & Nephew is a member of the FTSE100 (LSE:SN, NYSE:SNN).

For more information about Smith & Nephew, please visit our website, follow @SmithNephewplc on Twitter or visit SmithNephewplc on

About Wellframe Inc.

Wellframe, based in Boston, Massachusetts, partners with leading health plans and providers to transform care management and patient engagement. Our mobile-enabled care management program optimally extends existing care management systems and resources to provide patients with ongoing guidance and support, when and where they need it. Wellframe’s data driven approach delivers proven results including improved patient experience, reduced medical spend and increased efficiency.

Forward-looking Statements

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About Peter Coffaro 345 Articles
A growth-driven and strategic executive, Peter Coffaro commands more than 20 years of progressive management success within the medical device industry. As a District Sales Manager for Stryker Orthopaedics, Peter was responsible for managing and directing a regional sales force to achieve sales and profit goals within the Rocky Mountain region. Previously, he was the Director of Sales & Marketing for Amp Orthopedics. In this role, Peter was responsible for planning, developing, and leading all sales and marketing initiatives. Peter is a former orthopedic distributor in the Pacific Northwest. He has also worked with DePuy Orthopaedics as well as Zimmer, and held positions in sales, sales training, and sales management. Peter has an extensive background in organizational development, business development, sales management, negotiating and P&L management. Peter holds a B.S. degree in Biology from Northern Illinois University.

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