Three companies blend their skills to create surgical patient management platform

InTouch Health, a telemedicine company, teamed up with two startups — SafeStart Medical and TapCloud — to debut a new product called InTouch Surgical. The tool, which functions as a surgical patient management platform, was selected as the solution of choice for the more than 220 hospitals in Ontario, Canada’s 14 Local Health Integration Networks.

Let’s take a closer look at the offerings of the three organizations

Simply put, Santa Barbara, California-based InTouch Health offers telehealth services. Recently, it agreed to acquire TruClinic and launched a collaborationwith Jefferson Health and Mission Health.

SafeStart Medical‘s platform helps reduce surgical errors. Headquartered in Chicago, the startup’s mission is to stop never events in the operating room — situations like wrong-site or wrong-patient surgeries.

In a phone interview, SafeStart CEO Dr. Richard Vazquez said data shows 40 to 50 percent of these never events are set in motion in the office.

“We put SafeStart together to bridge that and to stop communication errors,” he said. Instead, the startup wants to “start the process the minute the patient meets the surgeon.”

The company’s platform encompasses a patient safety record that includes clinical documents, patient allergies, consent forms and surgeon-annotated photos. It also includes pre-op reviews and sign-offs by the surgical team and the patient.

The third company of the bunch is Northbrook, Illinois-based TapCloud, whose technology engages patients when they’re outside the clinical setting, such as while recovering from surgery.

After downloading the TapCloud app, patients see a word cloud filled with phrases like “OK,” “stuffy,” “bloated” and “good.” They’re then invited to tap on the words that apply to them. Additionally, patients can use the app to get information customized to their needs. For instance, if the individual is having surgery, the app would give them pre-op content like a list of what to bring to the hospital. After the surgery, the TapCloud platform adjusts to include advice for how best to recover.

By Erin Dietsche | MedCity News

Image Credit: iStock


About Peter Coffaro 658 Articles
A growth-driven and strategic executive, Peter Coffaro commands more than 20 years of progressive management success within the orthopedic industry. Recognized by and the World Journal of Orthopedics as one of the top medical sales influencers in the industry; he has 10 years of combined sales management experience and has held positions as a Director, General Manager, Distributor and Vice President. Peter has worked for some of the top orthopedic companies in the world - Zimmer, DePuy and Stryker. He is also the founder of OrthoFeed: a popular blog that covers digital orthopedic news and emerging medical technologies. Peter is a three-time Hall of Fame award winner at Johnson and Johnson and has an extensive background in organizational development, business development, sales management, digital marketing and professional education. Peter holds a B.S. degree in Biology from Northern Illinois University.

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