Microsoft partners with Teladoc, expands healthcare capabilities

Microsoft will partner with Teladoc Health to integrate virtual care onto Teams. The platform aims to streamline the technological and administrative processes involved in providing telehealth services.

The collaboration, announced Wednesday, will combine Microsoft Teams’ workflow with Teladoc Health’s Solo platform to let caregivers communicate better with patients, according to the two tech giants.

“The main goal is to help institutionalize virtual care into the everyday practice of medicine, creating a seamless and easy user experience for providers and patients,” said Joe DeVivo, president of hospitals and health systems for Teladoc Health.

Microsoft’s partnership with Teladoc will allow caregivers to access clinical data and electronic health records while in Teams. The joint platform will include medical grade virtual care capabilities that can be reached from the Teams environment or a clinic’s existing electronic health records system.

The first iteration of the platform will likely be available in early 2022, DeVivo said. In the following years, Teladoc will work with data aggregated through the Microsoft health cloud to improve AI and machine learning.

In April, Microsoft announced it was acquiring Nuance Communications, a computer software company that would help it build its cloud services and stand out to telehealth providers.

By Mari Devereaux | Modern Healthcare

Image Credit: Microsoft

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